Right of Withdrawal

THE RIGHT OF WITHDRAWAL

The consumer has the right to withdraw from the contract concluded with the Seller through the Store, subject to § 8 of the Terms and Conditions, within 14 days without giving any reason.

The period for withdrawal from the contract expires after 14 days from the day:

In which the Consumer acquires possession of the goods or in which a third party other than the carrier and indicated by the Consumer acquires possession of the goods.

In which the Consumer acquires possession of the last thing or in which a third party other than the carrier and indicated by the Consumer acquires possession of the last thing in the case of a contract requiring the transfer of ownership of several things which are delivered separately.

Conclusion of a contract - in the case of a contract for the supply of digital content.

In order for the Consumer to use his right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, of his decision to withdraw from the contract by way of an unequivocal statement (for example, a letter sent by mail or information sent by e-mail).

(§2 CONTACT WITH THE SELLER

Postal address: ul. Jana Sobieskiego 24/8, 31-136 Kraków

E-mail address: biuro@nuemo.pl

Telephone: 666855333)

 

The Consumer may use the model withdrawal form at the end of the Regulations, but it is not obligatory.

In order to comply with the withdrawal period, it is sufficient for the Consumer to send information about his right of withdrawal before the expiry of the withdrawal period.

 

THE CONSEQUENCES OF WITHDRAWAL FROM THE CONTRACT

In case of withdrawal from the concluded contract, the Seller returns to the Consumer all payments received from him, including the costs of delivery of goods (with the exception of additional costs resulting from the chosen by the Consumer method of delivery other than the cheapest ordinary way of delivery offered by the Seller), immediately, and in any case not later than 14 days from the day on which the Seller was informed of the Consumer's decision to use the right to withdraw from the contract.

The reimbursement shall be made by the Seller using the same means of payment as the Consumer used in the original transaction, unless the Consumer agrees otherwise, in any event the Consumer shall not incur any fees in connection with this reimbursement.

The Seller may withhold the return of payment until the goods have been received or proof of return has been provided, whichever is the earlier.

The Seller asks you to return the goods to the address: Jana Sobieskiego 24/8, 31-136 Kraków immediately, and in any case not later than 14 days from the date on which the Consumer informed the Seller about the withdrawal from the sales contract. The deadline is met if the Consumer sends back the goods before the expiry of the deadline of 14 days.

The Consumer bears the direct cost of returning the goods.

The Consumer shall only be liable for any diminished value of the goods resulting from their use other than what is necessary to establish the characteristics and functioning of the goods.

If, by its character, the goods cannot be returned by regular mail, the Consumer will also have to bear the direct cost of returning the goods. The Consumer shall be informed about the estimated amount of these costs by the Seller in the description of goods in the Store or when placing an order.

In case of the need to return funds for a transaction made by a payment card, the Seller shall return the funds to the bank account assigned to this payment card.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right to withdraw from a distance contract shall not apply to the Consumer in respect of the contract:

In which the object of the perfomance is a non-prefabricated item, produced with the Consumer's specifications or intended to satisfy his or her personalised needs.

In which the object of the perfomance is an item that breaks down quickly or has a short shelf life.

In which the goods are delivered in sealed packaging, which cannot be returned after opening for health reasons or for hygienic reasons if the packaging has been opened after delivery.

In which the object of the performance are things which, by their nature, are inseparably combined with other things after delivery.

In which the object of the performance are sound or visual recordings or computer programmes delivered in a sealed package, if the package has been opened after delivery.

For the delivery of newspapers, periodicals or magazines, except in the case of a subscription agreement.

Where the price or remuneration depends on fluctuations in the financial market over which the trader has no control and which may occur before the expiry of the withdrawal period.

For the supply of digital content which is not recorded on a tangible medium, if the performance began with the express consent of the Consumer before the expiry of the withdrawal period and after the entrepreneur has informed him of the loss of the right to withdraw from the contract.

The right to withdraw from a distance contract shall not apply to an entity other than the Consumer.

 

MODEL WITHDRAWAL FORM

(this form must be completed and returned only if you wish to withdraw from the contract)

NUEMO Piotr Martuś

Jana Sobieskiego Street 24/8, 31-136 Kraków e-mail address: biuro@nuemo.pl

- I/We(*) ............................................................................................ hereby inform about my/our withdrawal from the contract of sale of the following items(*) / provision of the following service(*) / supply of digital content in the form of(*):

 

....................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................

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- Date of contract(*)/collection(*)

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- Name and surname of the Consumer(s): 

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- Address of the Consumer(s):

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Consumer’s Signature

(only if the form is sent on paper)

 

 

Date .............................................................................

(*) Delete as appropriate.

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